Can I modify a video once it is completed?

After a video has been created, you can edit everything except for the scenario that was chosen.
NOTE: While the video is processing, modifications cannot be made.

To modify your personalizations:
1. Go to My Creations.
2. Click Edit beside the video thumbnail you wish to modify.

Personalized video messages with an option to download can still be modified once you have generated the file for download, but the video will need to be processed again.

Powered by Zendesk