What happens if the recipient is unable to answer my call?

You should always ensure that your recipient is ready to pick up the phone by either letting them know ahead of time that a call is on the way, or knowing that they are available. Once the call is answered, the recipient must PRESS 1 to connect to Santa following the elf's invitation.

If they do not press 1, or if their voicemail service picks up for them, this will use up 1 of 3 attempts you have to place the call.

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