Who sent me a PNP video and how do I view it safely?

Unfortunately, it is impossible to identify the sender of a Santa Video, even if the sender were asked to complete a field to this effect. The elves are aware of the possibility of malicious activity via erroneous video notifications; therefore, as a precautionary measure, the Invengineers offer the following recommendations:

1. When in doubt about the source of an email, do not open it. If you do, do NOT click any links it contains.
2. The person who sent the video is usually identifiable; for example, their name would appear in the subject line. So, if the subject line is impersonal and you do not recognize the sender, proceed with caution.
3. If you believe you have received a fraudulent email claiming to originate from PNP, use the Report Abuse button displayed at the top right of the video player to send it to Customer Support. The elves use this info to fight spam and phishing attempts.

Other recommendations for preventative measures:
1. Make sure you always use the latest version of your browser so it can flag malicious websites.
2. Add PNP's email address to your list of senders so that you only receive video messages meant for you.
NOTE: This does not guarantee that you will never receive any hoax videos.

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