How do I download a video message in HD to my mobile device?

Simple! Just go to My Creations > My Videos and tap Download HD. The message "Preparing HD" will appear for few minutes. When it changes back to "Download HD", tap it again and your video will download onto your device.


Please note that users on iOS device's default mobile browser may not see the download option and will need to use the Chrome browser or the PNP app.

Powered by Zendesk