For users experiencing issues with sound or images in their videos, tap here for a quick fix.

To apply this patch in your broken video, follow the steps below:

1. Go to My Creations.

2. Edit your video.
a. On the website, click Edit on the video tile.
b. On the app, tap the video tile and then tap Edit button on the top right corner of the screen.

3. Verify your information.
a. Select a different pronunciation and listen to the preview.
b. Re-upload images if necessary.

4. Go to the last page of the form and select Create video. Your video will be compiled again to apply the patches.

The elves apologize for any inconvenience this may have caused! If you are still having trouble, don't hesitate to contact the Invengineers HERE.

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