Toys & Gifts Collection

  • I lost my code, what can I do?

    If you've lost the code from your toy, the elves will be happy to help. Please let us know HERE.

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  • How do I get my free custom/personalised video?

    Attention Grown-ups, keep this information safe from the little ones!

    Every Portable North Pole product comes with personalised video messages straight from Santa's Village. Please follow these three easy steps to receive your customized video:

    STEP 1 Open the Portable North Pole tag that comes with any of our products
    STEP 2 Download the free Portable North Pole app and follow the instructions in the tag
    STEP 3 Receive your custom video to share with your little one.

    Download the Portable North Pole App on Google Play and AppStore or visit our website at

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