Reaction Recorder

  • What is the Reaction Recorder?

    The Reaction Recorder is a feature that captures your child's look of amazement the first time they watch their video message from Santa! Once the recording is done, the elves save it as a video and store it in My Creations for you to view anytime.
    NOTE: This feature is only available on the mobile app with an active Video or Magic Pass and requires permission to use your device's camera and microphone.

    To use the Reaction Recorder:
    1. In the Parents Corner, Go to My Creations > My Videos.
    2. Select the Santa Video you want to show your recipient.
    3. Tap Reaction Recorder.
    4. Follow the steps to watch and record the reaction of your child.
    5. Once the recording is done, go to My Creations > My Videos to view it.

    Here is a list of compatible mobile devices for the Reaction Recorder:


    • iPod Touch 5th/6th generation
    • iPad 4th generation
    • iPad Air
    • iPad Air 2
    • iPad Mini 1/2/3/4
    • iPad Pro
    • iPhone 5/5S/SE
    • iPhone 6/6S/6+/6S+
    • iPhone 7/7+


    • Nexus 5
    • Nexus 5X
    • Nexus 6
    • Nexus 6P
    • Nexus 7
    • Nexus 9
    • Samsung Galaxy S4
    • Samsung Galaxy S5
    • Samsung Galaxy S6
    • Samsung Galaxy S7
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 4
    • Samsung Galaxy Note 5

    Please note, any devices not on this list are not guaranteed to work with the reaction recorder.

    Read the Article >

  • Can I save my reaction recording on my smartphone?

    Of course! You can save your recordings in your camera roll and view them anytime.

    To save your reaction recording:
    1. Go to My Creations > My Videos.
    2. Tap the video thumbnail you want to save.
    3. In the "My Recording" window, tap Download recording. Wait a few minutes for it to download.

    Your recording will appear in your device's camera roll or album.

    Read the Article >

  • What if I'm not satisfied with my recording?

    The elves predicted this possible outcome, so they came up with a simple solution: just record again!

    To retake the recording:
    1. After the recording, tap No.
    2. Record the reaction again and save it.
    3. Wait for the elves to prepare your recording.

    After a few minutes, your recording will appear in My Creations > My Videos.

    Read the Article >

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